You probably won’t remember us, but we will never forget you.
When we walked into the hospital for our three-year-old to undergo a “very routine” procedure, it felt anything but routine for us. While our gregarious, brave toddler announced she was “so excited!” to be at the hospital, we felt immense anxiety. We knew we were in good hands for her adenoid removal and ear tube placement. But we didn’t know just how good until you entered the room.
You told us you were a father; we saw your interest and ease in communicating with our daughter. We watched you entertain her with your stethoscope and laughed along as you joked about your own kids’ favorite songs and TV shows. You welcomed our questions and validated my concerns. When you took my husband and daughter back to the operating room, you sang every word to the Doc McStuffins theme song while placing the “magic mask” on my daughter.
Later you told us that while the surgery went well, there was a complication when you removed our daughter’s breathing tube. Later we would find out that you had only experienced this particular complication about five times in your professional life, but that you prepare for it each time. When her muscles spasms closed her airway, you had the right medicine in your pocket to relax them so she could breathe less than a minute later.
I tried to focus on your words as I rocked my disoriented, wailing child. I heard about half of what you said about the complication. But when I asked if she would be ok, I trusted when you said “yes.” In the flurry of activity, we realized we had more questions. And somehow, in between your next two surgeries you found time to come to the recovery room and answer them. You assured us that ours was a fluke complication, and that our now sleeping child would be ok. The next morning, a Saturday, you called to check on our little one.
There are no words to describe our gratitude for the expert care you gave our daughter, and the amount of compassion you showed our family. We are so grateful that our child is overall healthy, and hope that there are more doctors like you to care for children who need it.
We are forever grateful.